VPN

How does a VPN help me? ▾

A VPN (Virtual Private Network) creates an encrypted tunnel between your device and our servers. This helps you:

Hide your real IP address and approximate location from websites, apps, and trackers.
Protect sensitive data such as banking logins, social media passwords, and personal messages on public Wi-Fi and untrusted networks.
Bypass local restrictions to access blocked websites, social media, and services in your region.
Keep your internet provider from seeing what you do online – they only see that you are connected to KillVPN.
Stream and download with more privacy and fewer limitations.

KillVPN is designed to be fast, simple, and privacy-first so you can use it every day without technical knowledge.

How to change server? ▾

To change servers in the KillVPN app:

Open the app and make sure you are on the VPN screen.
Tap the server box near the bottom of the screen (it shows your current country or server).
Choose the country or server you want from the list.
Tap Connect to connect to the new server.

If a server feels slow or unstable, simply repeat these steps and pick another location.

What do server labels mean? ▾

In the server list, you may see small labels (badges) like NO ADS or STREAMING. These labels help you quickly choose the best server for your use case.

NO ADS Marked as NO ADS — blocks ads and trackers, so you should not see ads (even in apps like YouTube and SoundCloud).
SOS SOS label — an emergency/backup server kept available for when your usual servers are unreachable.
STREAMING Optimized for streaming — often better for video playback and streaming services.
GAMING Optimized for gaming — usually a better choice when you want lower latency (ping).
TURBO TURBO label — tuned for maximum throughput, a good pick for large downloads and file transfers.
PREMIUM Premium location — may require a premium plan or special access.
FAST High-speed server — often best for downloads and general use.
AUTO AUTO label — a recommended server that often works well for automatic selection.
TUNNEL TUNNEL label — a dedicated tunneling-optimized server for more stable, low-overhead connections.
IP STATIC Static IP server — dedicated static IP (if enabled on your account).
NEW Newly added server/location.
POPULAR Popular location used by many users.

Labels are informational and availability may change. If one server doesn’t work well, try another location.

What is Auto Select? ▾

On the VPN screen, the lightning button next to the server box enables Auto Select. It helps you pick the best server automatically based on ping/latency.

You can enable it only while disconnected.
A short countdown may appear while the app measures ping and selects a server.
After it picks a server, Auto Select turns off automatically and the selected server is updated.
After each use, there may be a short cooldown before you can enable it again.

If you need a specific country, select it manually from the server list.

Select which apps use VPN ▾

By default, KillVPN routes all your internet traffic through the VPN. However, you can manually configure split tunneling to allow only selected apps to use the VPN connection.

To access split tunneling settings:

Go to Settings/Split Tunneling.
Disable VPN access for individual apps that should use the local network instead.

Please make sure to turn off the VPN before changing app selections in split tunneling.

Is it possible to have a static IP? ▾

Yes. If you need a dedicated static IP address (for example for servers, remote access, or whitelisting at work), you can request it from your KillVPN agent.

After your static IP is set up, a dedicated Static IP category will appear in the server list inside the app. Only you (and the number of connections defined in your plan) can use this IP.

With a static IP you can:

Select the connection to a specific country.
Choose how many simultaneous connections you need.
Pick the protocol that works best for your use case.

Account

How to recharge VPN? ▾

You can renew or change your plan on the website, or through an official KillVPN agent.

To renew on the website: sign in → open Manage package → top up your wallet with crypto if needed → buy a plan from your wallet balance. After the purchase, your plan is updated automatically.

To get a new account or renew through an agent, contact your KillVPN agent with your username (or ask them to create one) and choose your plan.

After payment is confirmed, your account is updated on both the app and the website. You can always check your expiry date and remaining data on the Account page.

How many users per VPN account? ▾

Each KillVPN account can be used on multiple devices, but the exact limit depends on your plan.

You can view and manage the devices connected to your account by going to Account/Devices.

If needed, you can remove any device from the list. Once removed, the user will be automatically logged out of the account and disconnected from the VPN if they were connected.

If you need more devices or a family / team setup, please talk to your KillVPN agent about upgrading your plan.

Troubleshooting

KillVPN can’t connect or keeps disconnecting ▾

If the app cannot connect or disconnects quickly, try:

Selecting another server or country from the VPN screen.
Testing on a different network (switch between Wi‑Fi and mobile data).
Making sure your account is active and not expired in the Account page.
Restarting your device and reopening KillVPN.

If the problem continues on multiple servers and networks, please contact your KillVPN agent.

Speed is slow ▾

If your connection feels slow while using KillVPN:

Try a server that is geographically closer to you.
Disconnect and reconnect to a different server if one feels overloaded.
Pause heavy downloads, streams, or torrents running on the same network.
If you enabled Advanced Protection filters, test again with some filters turned off.

Real speed also depends on your ISP, Wi‑Fi signal, and distance to the VPN server.

App says "Too many devices" ▾

If you see a "Too many devices" or similar error, your account has reached the maximum number of allowed devices.

Go to the Account/Devices page and remove devices you no longer use.
After removing, try logging in again on your current device.

If you frequently hit this limit, ask your KillVPN agent about a plan with more devices.

Settings & Protection

What is "Allow local network"? ▾

When Allow local network (LAN) is enabled, KillVPN lets traffic to local devices (such as your router, printer, or smart TV) bypass the VPN tunnel while keeping the rest of your internet traffic protected.

Useful at home or in trusted networks when you still need to access local devices while connected to VPN.
Local IP ranges (such as 192.168.x.x or 10.x.x.x) may stay reachable outside the VPN tunnel.

For maximum privacy on public or untrusted Wi-Fi, we recommend keeping this option disabled so all traffic goes through the VPN.

What does "Save last server" do? ▾

When Save last server is enabled, KillVPN remembers the last server you successfully connected to and pre-selects it the next time you open the app.

On the VPN screen, the server box will show your last used server instead of a random or recommended one.
This makes it faster to reconnect to your preferred server with a single tap on Connect.

If you turn this option off, KillVPN may default to an automatic or recommended server instead, and you will pick a server manually each time.

What is Share via Proxy? ▾

Share via Proxy lets other devices on the same Wi-Fi use your phone’s VPN connection as an HTTP/SOCKS5 proxy, without installing KillVPN on each device.

To use it:

Go to Settings/Share via Proxy and turn it on.
On the other device, set its proxy to the HTTP or SOCKS5 address and port shown in the app, then connect the VPN on your phone.

Anyone on the same Wi-Fi can use this proxy while it’s on (there’s no password), and their traffic counts against your data plan — only enable it on networks you trust.

What is Advanced Protection? ▾

Advanced Protection adds DNS-level filtering on top of your VPN connection. It can block known malicious sites, adult content, ads, and trackers before they even load.

Block malicious sites – helps protect you from phishing and malware domains.
Block adult content – filters adult websites at the DNS level.
Block ads & trackers – reduces ads and tracking scripts on many websites and apps.

Changes to Advanced Protection take effect after you reconnect the VPN. In rare cases it may block parts of some websites; if something stops working, try disabling one or more filters temporarily.

Always-on VPN (Android) ▾

Always-on VPN is an Android system feature that keeps KillVPN enabled in the background and automatically reconnects if the VPN drops.

To enable it:

Open Android Settings.
Go to Network & internet (or Connections)/VPN.
Tap the settings icon next to KillVPN.
Enable Always-on VPN.

Menu names may vary by device. Android may show a persistent VPN notification while it is enabled.

Block connections without VPN (Kill Switch) ▾

This Android option blocks all internet traffic when KillVPN is disconnected, preventing traffic from leaking outside the VPN tunnel.

To enable it (usually on the same screen as Always-on VPN):

Open Android Settings/Network & internet/VPN.
Open KillVPN settings.
Enable Block connections without VPN.

Warning: If KillVPN can’t connect or you disconnect it, you may have no internet until you disable this option.

Update

Why should I update KillVPN? ▾

We strongly recommend keeping KillVPN up to date. Every update may include security fixes, performance improvements, and new features.

Security updates to keep your connection safe.
Better performance and stability for faster, more reliable connections.
Improved server list or protocols to bypass new restrictions.
Bug fixes and interface improvements based on real user feedback.

To update to the latest version, open the store or download page where you installed KillVPN and install any available update. If the app repeatedly asks you to update, please do so before contacting support.